B&Q apologises to "tens of thousands of customers"Submitted by Nathan on Sat, 08/30/2014 - 05:14
DIY giant B&Q was last night (Friday) forced to apologise to “tens of thousands” of customers who were sent a rogue email saying they had “registered” with the firm.
The email, sent earlier in the day, welcomed recipients to B & Q and told them they would be advised of latest offers and new ranges.
However the firm later sent another message admitting the first had been sent in error and insisted no personal details had been leaked.
It said the blunder was the result of a system upgrade and had occurred as work was being carried out on its website.